Service Advisor

Job Responsibilities:

• Serve as the primary point of contact for customers, ensuring excellent service
• Assess customer needs and recommend appropriate services and repairs
• Communicate effectively between customers and the service team
• Provide accurate estimates, pricing, and timelines for service work
• Schedule and coordinate repairs and maintenance work
• Maintain records of customer interactions, service history, and payments
• Ensure a high level of customer satisfaction and follow up as needed

Qualifications:

• Experience in automotive or diesel service advising preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic understanding of diesel and automotive repair processes
• Proficiency with computer systems and service software
• A positive attitude and commitment to customer satisfaction

What We Offer:

• Competitive pay with performance-based incentives
• Comprehensive benefits package including health, dental, and retirement plans
• Opportunities for professional growth and career advancement
• A supportive team environment where your contributions matter
• Continuous training and development to keep you ahead in the industry
• Join a company that values professionalism, teamwork, and dedication!

Our Services Include:

• Diesel Engine Diagnostics & Repairs
• Parts Sales & Sourcing
• Automotive Machine Shop Services
• Injector Testing & DPF Cleaning
• Full-Service Maintenance & Performance Upgrades